The energy landscape is evolving. According to a report from PowerLines, utility costs are rising faster than inflation.

In the first half of 2025, U.S. utility companies requested $29 billion in utility rate hikes, affecting over 40 million customers. Residential electricity costs have risen by almost 30% since 2021, and residential gas costs have increased by nearly 40% since 2019, according to the U.S. Energy Information Administration (EIA).

These aren’t short-term adjustments. They signal a lasting shift in how electricity is generated, delivered, and priced, making planning building operations around utility rate hikes essential for controlling long-term costs.

More than ever, building managers need to think like grid operators to stay ahead of rising utility costs. 3 main forces are accelerating the rate of increase across the country:

      1. AI-driven data centers: straining local grids with energy use comparable to small cities
      2. Aging infrastructure: driving costly upgrades that utilities pass to ratepayers
      3. Climate volatility: intensifying cooling demand during already expensive peak hours

 

For buildings with outdated HVAC systems, the pressure is mounting. Old systems were built for a predictable grid, not one strained by extreme heat and surging demand. What was once focused on comfort must now respond to volatility.

Ignoring Utility Rate Hikes in Planning Building Operations: A Growing Risk

 

As rates rise, failing to plan building operations around utility rate hikes only increases the cost of inaction. Every month a building operates without adjusting to today’s energy landscape, it takes on more financial risk. Peak pricing, capacity charges, and seasonal volatility can quietly add thousands to utility costs.

In regions like New York and California, a single high-demand event can define a building’s peak load for the year, triggering monthly charges long after the moment has passed. Buildings that lack real-time responsiveness or seasonal strategies, the foundation of planning building operations around utility rate hikes, have no way to defend themselves from these costs.

Yet many still operate under outdated assumptions. They treat energy as a fixed overhead, rather than a variable cost shaped by timing and behavior. That mindset worked when the grid was simpler. But today, utilities don’t just charge for how much energy you use. They charge for when and how you use it.

Staying passive in the current energy environment is no longer safe. It’s a financial decision (or lack thereof) that exposes buildings to risk they can’t see until the bill arrives. And those bills are only getting bigger.

 

Image credit PowerLines

 

Think Like a Grid Operator

 

Grid operators are not passive energy users. They anticipate demand, monitor real-time conditions, and adjust proactively to prevent system strain. Building managers must adopt that same proactive mindset if they want to effectively plan building operations around utility rate hikes.

 

 

The more volatility the grid experiences, the more that volatility is priced into every kilowatt-hour a building consumes.

Utilities have shifted significant responsibility downstream. Charges based on peak usage, demand intervals, and seasonal load profiles signal that buildings are expected to manage not just consumption, but impact. The rules have changed, and buildings that do not adapt will continue to pay a premium.

This shift calls for a new operating mindset. One where building teams don’t just react to bills but work to understand what’s driving them. That means identifying the building’s peak load moments, anticipating when the grid will be most stressed, and aligning HVAC operation accordingly.

A grid operator would never walk into a heatwave blind. A building shouldn’t either. Especially when planning building operations around utility rate hikes, protecting both budgets and comfort.

 

The Parity Difference

 

Parity helps multifamily buildings and hotels plan operations around utility rate hikes without relying on guesswork, spreadsheets, or reactive strategies. Our service automates demand response protocols to avoid unnecessary peak demand charges, reduce exposure to capacity charges, and smooth out volatility in energy spend, without sacrificing tenant comfort.

In late June 2025, a record-setting heatwave hit the Northeast and Mid-Atlantic, sending grid operators scrambling to maintain stability. Electricity prices in places like New York City surged above $2,400 per megawatt-hour. Parity supported our customers by automatically adjusting HVAC setpoints and load schedules in the hours leading up to the forecasted peak.

The result was twofold. First, the contributions of those buildings added up to 300kW per day, or roughly the real-time electricity demand of about 250 homes. Second, we helped those buildings avoid costs not just for the day, but for the months that followed.

Our customers were able to support local grid operators in maintaining stability during a time of need while simultaneously turning a stressful event into a source of revenue.

To learn more about how HVAC optimization can help control utility costs and improve energy strategy, email contact@paritygo.com or call 1-833-372-7489.

This summer, the biggest challenge facing the U.S. power grid isn’t artificial intelligence. It’s air conditioning.

In late June, a record-setting heatwave hit the Northeast and Mid-Atlantic. Temperatures in Manhattan reached 99°F. Grid operators scrambled to maintain stability, and electricity prices in places like New York City surged above $2,400 per megawatt-hour.

These kinds of weather events are no longer rare. According to a recent Reuters article, electricity demand for space cooling is growing even faster than demand from data centers.

As cities heat up, the grid is struggling to keep pace.

demand for space cooling and data centers is sky rocketing

Source: Reuters, June 2025

For building managers, that’s both a risk and an opportunity.

On one hand, extreme heat drives higher costs and puts more strain on HVAC equipment. On the other hand, it opens the door to new ways of managing energy and generating value by reducing demand at critical moments – a practice called “demand response”.

Why Cooling Demand Is The Grid’s Biggest Problem

Cooling demand is not only one of the fastest-growing loads on the grid, but it’s also one of the most difficult to manage for two reasons: it’s volatile and not very flexible.

Volatile: it reacts sharply to weather. On a mild day, cooling demand might be low, but as soon as temperatures rise past a certain point (often in the early afternoon), it can spike across an entire region within hours.

This kind of synchronized surge is difficult for utilities to predict with precision, and even harder to cover in real-time. Grid operators must keep expensive, carbon-intensive backup energy sources, called peaker plants, on standby to cover a few critical hours. These peaks are happening more frequently and in more places as climate patterns shift.

Inflexible: air conditioning is not exactly optional during heatwaves – it’s a load that building managers can’t adjust without consequences. During extreme heat, cooling is tied directly to occupant safety, and legal requirements mean cutting back isn’t an option.

In some multifamily buildings, cooling is also managed at the unit level, not centrally, making coordinated reductions a challenge.

This combination helps explain why cooling has become such a high priority for grid operators. It’s a key source of load that can have a large system-wide impact if made slightly more responsive.

That’s where demand response comes into play. Demand response is a tool that utilities implement to keep the grid stable during peak demand periods. When electricity use is expected to spike, usually during extreme heat, buildings enrolled in a demand response program are asked to reduce energy consumption. In return, they receive compensation based on how much energy they reduce during the demand response event.

Image showing how demand response events effect the grid

Image credit enjoylec

Why Multifamily Buildings Are Well-Suited For Demand Response

A single apartment building reducing its consumption at peak demand might not move the needle on its own. But when thousands of buildings shave a small amount of energy at the right moment, it reduces the need for emergency generation, lowers costs, and gives grid operators more flexibility to keep power flowing where it’s needed.

The advantages multifamily buildings have with demand response:

Multifamily buildings were once considered too complex for demand response. Decentralized HVAC systems, concerns about tenant comfort, and limited on-site staff made participation difficult.

That perception is starting to shift, with automation playing a key role.

Automation maximizes a building’s financial return while reducing the burden on site staff. Instead of manually adjusting equipment or watching the clock, the building responds in real time through pre-programmed logic tuned to its specific layout and performance patterns.

How Parity Maximizes Demand Response Revenue

Parity helps multifamily buildings automatically participate in demand response events, without sacrificing comfort or relying on manual efforts from the building staff. Our technology integrates directly with HVAC systems to precisely curtail load, recover smoothly, and unlock a new source of recurring revenue.

For a clear example of how small, well-timed contributions from individual buildings can play a meaningful role when the system is operating near its limits, look no further than the heatwave that swept across the Northeastern US this past June (the planet’s third-warmest June on record).

On one of the hottest days of the year, electricity demand in New York City surged to 12,600 megawatts—just 10 megawatts below the forecasted peak of 12,610 MW. Within that window, Parity-automated multifamily buildings provided approximately 300 kilowatts of curtailment.

That single contribution equates to the real-time power needs of around 250 homes. It may be a small fraction of the total load, but it was delivered precisely when the grid needed it most, without tenant complaints or staff intervention.

Moments like this underscore how distributed, responsive demand from residential buildings is becoming an increasingly valuable part of grid stability. One building can’t prevent an emergency on its own, but many buildings acting together can certainly tip the balance.

Demand response is evolving from a niche option to a core grid strategy. As programs and platforms continue to mature, multifamily buildings are becoming an active, vital part of the equation.

To learn more about maximizing demand response revenue through automation, email contact@paritygo.com or call 1-833-372-7489.

The Oxford is a 44-story condo nestled in the Upper East Side neighborhood of New York City.

The building is maximizing its payouts to reduce energy during demand response events by letting Parity automate and control its HVAC systems.

Demand response events generate financial rewards for buildings when they agree to lower energy use during specific hours, typically during the warmest days of summer, to protect the grid.

Buildings get paid per kW reduction during scheduled or sometimes unscheduled demand response events.

HOW IS PARITY HELPING THE OXFORD?

 

“The resident manager isn’t running around manually turning things on and off on the hottest day of the year, which takes forever,” Joe Cascio, Parity’s service delivery manager, told Habitat Magazine.

That’s because Parity automates demand response protocols to run during demand response events.

We can accomplish this because we remotely control the building’s HVAC systems. That gives us a deep understanding of the building’s real-time heating and cooling demand, enabling us to automate their system with a unique level of precision.

In the same Habitat article, Gerry Grady, the Resident Manager at The Oxford, said “Once a demand response event is called, the systems will automatically revert to the lowest settings or be switched off.”

This automation avoids any delay in lowering energy use and maximizes payouts.

At The Oxford, for example, we automate and control the ventilation units and exhaust fans. Our cutting-edge control optimization software allows fan speeds and temperature settings to be dialed back or turned off for demand response events.

We worked with Gerry to pre-program the level of curtailment he was comfortable with to reduce any impact occupants may face from the temporary reduction in energy usage.

HOW DOES IT WORK AND WHAT ARE THE BENEFITS?

 

Parity can automatically “switch” the building into demand response mode when the notification of an event is received from the demand response aggregator.

When the notification of an event is received from the demand response aggregator, our automation goes into effect.

Buildings enroll in demand response programs through demand response aggregators. In this case, The Oxford choose to work with our friends at Logical Buildings.

Logical Buildings estimated the reward for The Oxford will be in the region of $10,000. But that payout isn’t the only perk.

On a typical summer afternoon, The Oxford uses ~1,176 kWh of electricity.

Grady told Habitat Magazine that during three demand response events in July, common area energy usage dropped by around 44%, double their target.

By lowering energy use during demand response events, buildings avoid paying the more expensive electricity delivery rate during the specified timeframe.

The Oxford saved almost 2,000 kWh of energy in total, amounting to several hundred additional dollars in savings.

HOW DO I LEARN MORE?

 

Are you ready to learn more about how automating demand response events can earn your building an additional revenue stream?

We’re hosting a webinar with Logical Buildings to share how working with both of us can help your building slash its energy use and earn revenue from utility programs.

You will hear from James Hannah (Managing Director at Parity), Joe Cascio (Service Delivery Manager at Parity), and David Klatt (COO at Logical Buildings) on the details of why automating demand response is the next thing you should implement in your building.

You can sign up for our upcoming webinar here.

You can also email contact@paritygo.com or call 833-372-7489 to tell us that you’re interested in working with Parity.

With the growing focus on the electric grid and the need to reduce CO2 emissions, demand response programs present an excellent opportunity for property and resident managers.

What Is Demand Response?

Demand response (DR) is a strategy employed by utility companies to manage electricity consumption during peak demand periods. These typically coincide with the warmest days of summer, when the electric grid is the most vulnerable, and its emissions are usually the highest.

DR involves reducing energy demand in real-time or on a pre-determined, typically 2-4 hour window. This is called a demand response event (DR event).

Buildings that participate in demand response programs will reduce their electricity demand, reduce strain on the grid, and receive financial incentives from utility companies.

Buildings get paid per kW reduction during scheduled or sometimes unscheduled demand response events. For example, there are usually between 4 to 8 demand response events a year in a typical season in New York’s ConEd demand response program. This is a great opportunity for buildings to earn additional revenue.

Parity can automate demand response curtailment to maximize revenue and reduce the impact of the temporary energy reduction for occupants during a DR event.

How Does Parity Automate Demand Response?

Parity automates demand response protocols to run during demand response events.

We can do this because we remotely control a building’s HVAC systems. We have a deep understanding of the building’s real-time heating and cooling demand, so we’re able to automate their system with a unique level of precision.

For example, we can automate ventilation equipment for a demand response event. It’s normally not feasible for maintenance staff to scramble up to the roof to manually do this for every DR event.

By working with the resident manager to pre-program the level of curtailment they are comfortable with, Parity can automatically “switch” the building into demand response mode when the notification of an event is received from the demand response aggregator.

This allows Parity to maximize revenue for the building while reducing any impact occupants might face from the temporary reduction in energy usage. Plus, this prevents possible mistakes or underperformance by eliminating manual actions from Resident Managers or superintendents.

Let’s Look At An Example

This graph shows how Parity can automate demand response curtailment.

2023 Parity DR Example

The above graph shows Parity lowering the overall energy demand measured in kWs. Here are 3 points about the graph worth mentioning:

Starting on Time:

Resident managers and their staff may not be available immediately at the start of the DR event. This is compounded by DR events occurring on the hottest days of the year when they are already swamped.

In the graph, the 2022 line shows the building started curtailment almost a third of the way through the event. With our automation, we begin curtailment slightly before the event to maximize revenue. We can also set up automated pre-cooling.

Depth of Curtailment:

It’s difficult to know how far you can take curtailment without affecting residents’ comfort. Since Parity gains a deep understanding of HVAC system operations at each building, we can develop customized curtailment programming. This can include pre-cooling, a process where cooling is run at nearly full capacity for around 2 hours before the event, which is another benefit of our automation. If we pre-cool, we can avoid tenant issues. This is particularly important for longer events (4+ hours).

Return To Baseline:

In 2022, it took far longer for the building staff to return the systems to their previous setpoints, which could potentially impact resident comfort without generating any DR revenue for the building.

With our automation, the system returns to its baseline within minutes of the event ending. You can also see how, at the end of the event in 2023, our automation didn’t increase kWh as much.

So, How Does a Building Participate in Demand Response?

For buildings with centralized HVAC, joining a demand response program is easier than ever.

Most participation begins with enrollment through a utility or third-party aggregator. Once enrolled, buildings receive notifications ahead of peak demand events, typically with a few hours’ notice.

The challenge isn’t signing up. Rather it’s responding in a way that’s fast, consistent, and minimally disruptive. Reducing load at the right time without affecting comfort or burdening staff requires automation.

That’s where platforms like Parity come in. By integrating with a building’s HVAC controls, Parity enables curtailment to happen automatically. The system pre-cools in advance, adjusts during the event, and returns to normal without creating a rebound. Everything is configured to match the building’s equipment and comfort preferences.

What was once a manual, unpredictable process is now programmable. In many cases, the biggest question isn’t whether a building can support the grid; it’s whether the building has the right technology in place to make a meaningful contribution.

Summary & Next Steps

Demand response will reduce your building’s energy consumption, earn additional revenue, and help stabilize the grid. With Parity, building staff can kick back and relax while we automate demand response protocols to maximize revenue and ensure occupant comfort.

We hosted a recent webinar with Logical Buildings, sharing how we help AvalonBay Communities automate their energy management, support Local Law compliance, and earn maximum demand response revenue.

Are you ready to learn more about how Parity automates demand response curtailment? Email contact@paritygo.com and tell us that you’re interested in automating demand response for your building.

Managers of multifamily buildings and hotels face a unique challenge in optimizing HVAC systems.

With the growing focus on the electric grid and the need to reduce carbon footprints, demand response programs present an excellent opportunity for property and resident managers.

Demand response is a strategy employed by energy providers to manage electricity consumption during peak demand periods.

This typically coincides with the warmest days of summer, when the electric grid is most vulnerable. It involves adjusting energy usage in real-time or on a pre-determined basis to reduce electric demand on-site.

For more context, we suggest watching this intro video:

 

Why Should I Care About Demand Response (DR) Programs?

By participating in demand response programs, buildings will reduce their electricity usage, reduce strain on the grid, and receive financial incentives for their efforts. Parity can automate DR protocols for events and reduce the impact of the temporary energy reduction for occupants.

Buildings get paid per kW reduction during scheduled or sometimes unscheduled demand response events. In a typical season, there could be between 4-8 DR events a year, leading to a great opportunity for buildings to earn additional revenue.

 

How Can Parity Help?

Parity can automate demand response protocols to run during demand response events. We have a deep understanding of a building’s HVAC systems, so we’re able to automate their system with a unique level of precision.

For example, we have been able to automate ventilation equipment for a demand response event. This isn’t feasible for maintenance staff to manually do this for Demand Response events.
Parity remotely controls a building’s HVAC systems. This allows Resident and Property Managers to not have to manually perform any protocols, preventing possible mistakes or underperforming.

Graphic showing the basics of demand response (DR) automation.

Source: https://energycentral.com

Demand response is a powerful tool that property and resident managers can leverage to reduce energy consumption, earn additional revenue, and stabilize the grid. Embracing HVAC optimization through DR is a win-win situation for property managers and their occupants as they contribute to a greener, more energy-efficient future.

Take the first step today and reach out to us if you’re interested in enrolling your building in a DR program!